FAQ

Check whether you can log in using a directly connected network. If yes, but not while using the proxy, it indicates that the proxy configuration has a problem and it needs to be reconfigured.

Of course! You can sign up and get free trial quota for popular products.You can try free real device testing, automated testing, performance testing and so on first then decide whether to pay.

Yes, WeTest has its official forum and Slack community where you can share test ideas and find technical articles.

Yes, we do accommodate for monthly package for customers at a slightly higher price than annual package.

We will send you an email 7 days before your credit expires. Stay tuned to emails from WeTest@wetest.net for occasional technical articles and limited time offers.

Once your payment is successful, please contact our online customer service via ChatBot to request an invoice. WeTest will get back to you regarding the exact invoicing time required and send it to your email.

WeTest online purchase supports credit cards (VISA, Mastercard, AMEX, DISCOVER, JCB, DinersClub) and UnionPay.

After the user finishes using the real device, we will format and clear all the information and data generated by the user to ensure privacy and security.

It does not support now.

Yes, it does.
If only the connection is normal and ADB can be connected, PerfDog can be connected.